Support That Continues
After Delivery.
Reliable electric mobility requires reliable support. ECAR provides warranty assistance, preventive maintenance, technical support, genuine spare parts and workshop services to help keep your vehicle performing at its best.
Complete Vehicle Support
Confidence Built Into
Every Vehicle.
Warranty support is designed to provide protection against eligible manufacturing defects while giving owners access to ECAR technical assistance and after-sales service.
Vehicle Parts
Warranty coverage on eligible vehicle parts against manufacturing defects.
Lithium Battery
Warranty support available for applicable HDK lithium battery systems, subject to warranty conditions.
Lead-Acid Batteries
Warranty coverage for applicable lead-acid battery configurations.
Chassis Protection
Lifetime chassis protection against eligible rust conditions as defined by the applicable warranty terms.
Professional Diagnosis.
Practical Solutions.
Our trained technical team can inspect eligible vehicle concerns, identify the cause and recommend the appropriate repair or maintenance solution.
Inspection & Diagnosis
Technical inspection to identify faults, wear and vehicle performance concerns.
Warranty Assessment
Review of eligible warranty claims according to the applicable vehicle and component conditions.
Parts Support
Access to supported replacement parts for repairs, maintenance and long-term vehicle operation.
Professional Repair
Repairs and servicing carried out by our technical team using appropriate workshop procedures.
Keep Your Vehicle
Performing Better.
Regular preventive maintenance can improve reliability, identify developing issues early and help extend the operating life of your electric vehicle.
Mobile Service
Technical assistance can be arranged for suitable service requirements at the customer's location.
Workshop Service
Complete inspection, maintenance and repair support at our Musaffah service facility.
Vehicle Recovery
Recovery support can be coordinated when a vehicle requires workshop attention.
From Your Call
To Getting You Moving.
Contact ECAR
Tell our service team about the vehicle and the issue you are experiencing.
Technical Review
Our team reviews the concern and determines the most appropriate inspection method.
Inspection
Vehicle inspection and diagnosis are completed to identify the required work.
Repair & Support
Approved repairs, maintenance or warranty actions are completed by the technical team.
Need Service?
We’re Ready to Help.
Contact our maintenance and service team for inspections, repairs, preventive maintenance, spare parts and technical support.